
Read the latest travel industry news and updates from around the globe

Onboarding a new TMC
Finding the right TMC for your business is crucial for your travel programme’s success. But once the selection process is complete, how do you ensure a smooth transition between your incumbent and your new TMC, whilst ensuring minimal impact on your travellers?

Do you have the right travel policy in place for 2021?
It’s likely you have implemented an interim travel policy to cope with the disruption of COVID-19, however as the travel landscape starts to find a new sense of ‘normal’, it’s a good time to review and work on a revised version for 2021 and beyond. Discover how to refine your Travel Policy in 4 Simple Steps.

From hand sanitizer to cutting edge mobile apps: How tech is keeping you safe while you travel
General Manager FCM, Melissa Elf recently travelled from Brisbane to Adelaide to see first hand what it’s like to fly during COVID-19. Check out how FCM's technology suite provided that extra comfort and reassurance along each stage of their journey.

State of the Market Report 2020
A total of 2500 business travel managers, bookers and travellers around the globe took part in our survey, in order to give us greater insight into our clients’ prevailing sentiments on business travel conditions as countries emerge from the COVID-19 crisis.

How to Survive Hotel Quarantine and Keep Your Sanity
Have you ever wondered how you would cope with Hotel Quarantine? It’s not something Flight Centre Travel Group’s Sales and Customer Experience Manager Deena Shanahan had thought of until she and her family were facing that exact scenario when moving interstate in August this year.

Travelling During COVID – A First Hand Experience
We booked General Manager FCM Australia Melissa Elf a plane ticket from Brisbane to Adelaide and got her to film the trip so you can have a front-row seat and experience what it’s like to fly in a COVID-19 world.

Budgeting for Travel in 2021: Where do you start?
What (and how) should I budget for 2021? 2020 has had a huge impact on so many areas, and finance has not been immune to it. Businesses of all sizes have had immense pressure to continually reforecast budgets with each major announcement made as a result of COVID-19.

Restoring Traveller Confidence
Nervous trepidations or confidently excited? What’s going on inside the mind of your travellers right now. Now that some borders are opening up, businesses have started to test the water of business travel – but how are travellers feeling about returning to the skies and roads?

New Travel Hub and Chatbot launched in response to second ‘State of the Market’ poll results
Most companies will only resume business travel if their organisation deems it safe to do so, according to the second poll in a multi-national ‘State of the Market’ study by Flight Centre Travel Group’s corporate travel division. The majority will also revamp their travel policies to reflect increased duty of care considerations post Covid-19.

Return to Safe Business Travel One Step Closer Thanks to Award-Winning Technology
As airlines start to prepare for increased capacity and borders open up, FCM customers are in safe hands thanks to its advanced travel technology solutions.

How will buying behaviour change in the future?
A lot has happened in a short span of time in 2020 since the COVID-19 global pandemic began. As people were forced to stay in and companies forced to halt operations worldwide, their attitude towards consuming travel also changed. Here is a look at how the buying behaviour of organisations is likely to change.

Will leakage from travel policies be impacted by COVID19?
Travel program leakage is the bane of any travel program manager the world over. Before COVID-19 hit, businesses were seeing dollars and productivity hour’s march out the door as employees chose to book outside of the travel policy and expense claim back at a later date.