

FCM takes strategic steps to transform its business for future growth
FCM Travel is weathering the COVID-19 challenge and eyeing further growth opportunities globally. FCM’s priority throughout these challenging times has been to support our customers and give them confidence in the strength of our business in the long term. Our strategy is not only to survive, but to thrive.

FCM appoints new Director of Human Resources for Asia
In her new role, Anna will be responsible for leading the full scope of human resources work including recruitment and talent management, diversity and inclusion, organisational development as well as training and development.

FCM China HUB goes Live
The design and setup of China HUB was created to ensure a seamless transition for China-based clients with a look and feel similar to FCM’s global HUB, ensuring consistency within the TMC’s global standards. Many clients, whether local or MNCs, often expect flexibility to online solutions. Through China HUB, FCM’s clients will have access to a wider range of reporting tools, allowing them to be able to develop more comprehensive reports and data analysis for actionable insights.

Ten Years at the Top - FCM wins World’s Leading Travel Management Company trophy for 10th time
The World’s Leading Travel Management Company Award rounds off a year that has been enormously challenging for the business travel sector due to the impact of Covid-19. However, FCM has still remained committed to winning and implementing new customers, as well as investing in new technology solutions and enhancing duty of care support for clients throughout the crisis.

FCM Debuts New Online Travel Policy Benchmarking Tool
FCM Travel Solutions announced today the launch of its new online travel policy benchmarking tool.

FCM bags six wins in Asia at the prestigious World Travel Awards
This achievement highlights the commitment and passion of the team in innovating and enhancing the best-in-class delivery of exceptional service and building the right solutions for our customers, especially in the wake of the evolving business travel industry due to the pandemic.

FCM’s New AI Reporting Tool the First of its Kind
Designed to provide a more robust and customer-centric experience for travel managers, the AI Reporting Tool offers a unique way to visualise data simply by posing a question using natural language. The new tool is available to all FCM MNC (multi-national companies) customers around the globe.

Global ‘State of the Market’ Study Reveals Slow but Steady Rebound of Corporate Travel
Fifty percent of organisations have begun travelling again, but with stipulations, according to the third phase of the ‘State of the Market’ survey by global TMC, FCM Travel Solutions

Flight Centre Travel Group’s Corporate Business Delivers Positive Results While Achieving Cash Flow Targets
FCM Travel Solutions, FCTG’s leading business travel arm has fueled the company’s revenue generation during COVID-19 lockdowns. With a strong growth trajectory, FCTG was on track to deliver more than $10billion in annual TTV before restrictions were imposed.

New acquisition of WhereTo cements FCM’s commitment to provide business travellers with best-in-class technology tools
FCM's parent company, Flight Centre Travel Group (FCTG), announced the acquisition of San Francisco-based WhereTo, an enterprise travel platform and technology company that simplifies and improves business travel planning for corporations. This acquisition follows on the heels of several other technology-based businesses that FCTG has acquired or invested since the beginning of the year, including TPConnects and Shep Travel.

FCM increases focus on duty of care in response to second ‘State of the Market’ poll results
FCM launches Traveller Hub and innovative AI conversation-based messaging tool that enables users to seek answers to any coronavirus-related travel questions in real time

Global ‘State of the Market’ Survey Reveals When Businesses Expect to Resume Corporate Travel
The majority of organisations will take a phased approach to resuming domestic and international business travel over the next 12 months according to the first phase of a combined multinational ‘State of the Market’ survey.