PRESS RELEASE
Flight Centre Travel Group hailed at the World Travel Awards
14 October 2025 – Flight Centre Travel Group’s flagship corporate and leisure brands, FCM Travel and Flight Centre, have taken out nine gongs between them at the prestigious World Travel Awards, during a star-studded Gala in Hong Kong on 13 October 2025.
FCM Travel was awarded the top spot for Leading Travel Management Company 2025 across the full Oceania region, along with, Japan, Malaysia, Philippines, South Korea and Thailand. Flight Centre took out Leading Travel Agency 2025 in Oceania, Australia and New Zealand.
Acknowledged as the ultimate accolade, the annual 32nd World Travel Awards celebrated and rewarded excellence across all sectors of the global travel and tourism industry, and FCM and Flight Centre have been consistent winners of the awards program.
With votes cast from industry professionals, media, and consumers worldwide, Flight Centre Travel Group is thrilled once again to come out top.
“We’re incredible proud to be recognised across Oceania, which covers our key markets of Australia and New Zealand, and across multiple Asian countries as the leading travel management company in this highly contested category,” said FCM Travel Global COO Melissa Elf.
“We have set out to be the number one alternative travel management company globally, and it’s very humbling to show our dominance across such travel-active regions like Australia, New Zealand and Southeast and East Asia.
"What sets us apart is our commitment to creating customer-centric experiences through exceptional teams and cutting-edge technology. We deliver the most comprehensive range of content, tailored precisely to each businesses’ requirements so that the perfect solutions reach our customers exactly when and where they need them.
"FCM Travel is pioneering advanced technology solutions, artificial intelligence, and industry expertise that put control back in our customers' hands, enabling smarter decision-making.
"This achievement reflects the unwavering commitment of our team members, who dedicate themselves to crafting exceptional travel journeys while placing customer preferences at the heart of everything we do.
"We're equally grateful to our loyal customers – this recognition validates their trust in us and confirms we're pushing boundaries to exceed our own standards, whether through enhanced service delivery or breakthrough technology solutions.”
Flight Centre Global Managing Director Andrew Stark said the wins reflected the hard work and passion of its people, who always place its customers at the centre.
“These awards are a testament to the passion and expertise of our people, who go above and beyond every day to turn our customers' travel dreams into reality," Stark said.
"What makes Flight Centre special is our genuine care for each customer's journey. Our travel agents don't just book trips, they craft personalised experiences that create lifelong memories, whether it's a family holiday, romantic getaway, or adventure of a lifetime.
"We're honoured to be recognised as the leading travel agency across Oceania, Australia and New Zealand, reflecting our deep understanding of what travellers in our region truly want and our ability to deliver exceptional value through our extensive global partnerships.
"At Flight Centre, we combine the personal touch that only comes from face-to-face consultation with innovative digital tools and competitive pricing. Our customers get the best of both worlds – expert advice from passionate travel consultants backed by AI infused into the customer journey.
"As we look to the future, we remain focussed on elevating our services and continuing to set new benchmarks in the travel sector.
"We're deeply grateful to our customers who have supported us on this journey. Their loyalty inspires us to keep raising the bar and finding new ways to make travel more accessible, enjoyable and memorable for everyone."
About FCM Travel
FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organisations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements.
Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com .
Media Contact
Grant Payne
Global Head of PR and Communications - Flight Centre Travel Group - Corporate Brands
+61 413 891 871 (Australia)