FCM Soundbytes

Managing a business travel program in the current climate is no doubt challenging. FCM Soundbytes are designed to help unpack the facts, answer your burning questions and provide commentary on the changing regulations affecting travel.

FCM Soundbytes - Delta
June 12, 2020
We take to the skies with Delta Air Lines

In this episode, FCM's Joe Ondrus brings us the inside story of what the new business travel experience is really like as he takes his first post-pandemic flight on Delta Air Lines from Philadelphia to Atlanta.  Joe is joined by Delta's Director of Sales, Charlie Schewe, to discuss the experience and the strides the airline has taken to develop its Delta Clean program. 

Hosted by Joe Ondrus, Senior VP FCM Travel Solutions

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Enterprise Holdings Podcast
June 8, 2020
Car rental post-COVID19 with Enterprise Holdings

With signs of recovery emerging, car rental may start to play a greater role within your travel program.  In this episode we speak to Rob Connors, VP for Business Development at Enterprise Holdings, about what travelers can anticipate when renting a vehicle and the measures being taken to promote a safe driving experience. Rob also provides insights into some of the trends that are emerging as businesses start getting back on the road, and advice around how travel managers can maximize this element of their programs.  

Hosted by Jennifer Dzialo, VP Corporate Land Product – Americas.

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FCM MD speaks on BBC Radio 4
June 3, 2020
FCM's Marcus Eklund speaks on BBC Radio 4's Today Program

On Wednesday, June 3rd, FCM's Managing Director Marcus Eklund spoke with Dominic O'Connell on BBC Radio 4's Today Program regarding the impact of the governments proposed 14 day quarantine on travelers entering the UK.

Marcus touches on the global survey that was conducted by FCM on 1,600 global corporate customers - 70% of which have stated that they would like to go back to traveling for business - citing a need to travel to achieve their business goals. Regarding the government proposals Marcus states "any little help will be fully appreciated by the industry." 

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FCM Soundbytes - United
May 7, 2020
United Airlines reveals safety protocols and the road ahead

We talk to Jake Cefolia, Senior VP Worldwide Sales at United Airlines about how the airline is tackling the current crisis and some of the steps United is taking to promote traveler health and safety, both in the air and on the ground. Jake also shares their approach to corporate programs and reveals insights into some positive signs on the horizon.

Hosted by: Joe Ondrus, Senior Vice President at FCM Travel Solutions.

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FCM Soundbytes - Accor
April 30, 2020
Accor shares COVID-19 response and recovery strategies

In this soundbyte we speak to Meenaz Diamond, Senior VP of Global Sales for North and Central America at Accor. Meenaz share some insights into how Accor have approached the COVID-19 crisis and how they are partnering with Bureau Veritas to set new standards for health and safety at their properties.  We also chat about global recovery trends and advice around how travel managers should be approaching forward bookings. 

Hosted by: Jennifer Dzialo, VP Corporate Land Product – Americas

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FCM Soundbytes - American Airlines
April 30, 2020
American Airlines talks safety, flexibility and adaptability

In this episode we speak to Jim Carter, Vice President of Global Sales at American Airlines, about some of the strategies the airline has implemented to reshape their services and tackle the current environment.  Get insights into health and safety protocols at the airport and on board, the flexibility you can expect when managing unused tickets and the humanitarian projects that American Airlines are pioneering to help the fight against COVID-19.

Hosted by: Joe Ondrus, Senior Vice President at FCM Travel Solutions.

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FCM Soundbytes - Delta
April 24, 2020
Delta prepares for the ‘new normal’

We are joined by Charlie Schewe, Director of Sales, to explore the steps Delta is taking to manage the coronavirus crisis and some of the initiatives that are in the works to keep travelers safe. Gain insights into what the new air travel experience may look like and information surrounding the new Delta Clean project.

Hosted by: Joe Ondrus, Senior VP FCM Travel Solutions

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FCM Soundbytes - Lyft
April 15, 2020
How Lyft Business is responding to the COVID-19 crisis

In this soundbyte we speak with Kat Marion, Senior Account Executive at Lyft, on the topics of ground transportation and the steps Lyft is taking to ensure the health and safety of their passengers and drivers.  We also cover the options now available to commuters and how Lyft are providing essential services to those that need it.

Hosted by: Jennifer Dzialo, VP Corporate Land Product - Americas

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FCM Soundbytes - 4th Dimension
April 7, 2020
The Impact of COVID-19 on Suppliers and Sourcing

Mike Cox, Senior Consultant at 4th Dimension Consulting unpacks the wide-ranging impact that is being felt from a supplier perspective along with the implications for sourcing activities. Gain key insights into the actions that you should be taking now when it comes to unused tickets, contracting and negotiations. 

Hosted by: Ben Johnson, FCM Director of Strategic Program Management

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More resources

Traveler Resource Hub

Traveler Resources Hub

In the rapidly changing landscape of travel amid COVID-19, we understand you need up to date information pertaining to your travel journey. In order to assist, we have created this hub that includes a number of resources including handy checklists, FAQs and links to travel providers detailing their health and safety measures.

Need help restarting your travel program? Get in touch.

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