Committed. Customer-focused. A little unconventional.

No matter the challenge, we'll always find a way.
Adaptable and agile, global and local, we make journeys simpler, smarter and seriously smooth.

Simplify booking & management

Omni-channel Approvals| Corporate Travel Platform | FCM Travel

Cost reduction

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Centralised travel planning

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Risk management

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24/7/365 support

Kenichi Shiraishi General Manager, Japan
As a market with very distinct local cultural nuances, we are addressing needs such as service delivery solutions in Japanese language support with Tokyo-based customer success teams who operate 24 hours, seven days a week, 365 days a year; and strong demand for Japanese domestic content for air and land through local partnerships.

Kenichi Shiraishi
General Manager, Japan, FCM

Japan is without a doubt an exciting and dynamic market for business travel. Not only are we seeing strong demand from existing customers, prospects across Asia are also expressing strong interest for TMC support too. To harness the growth potential and capitalise on this trajectory, we are pleased to have solidified our presence while bringing onboard a slew of local talents to our Japanese team.

- Bertrand Saillet, Managing Director, Asia at FCM Travel

FCM boosts Japan operations reinforcing pan-asian expertise and capabilities

1 JUNE, 2022 — FCM's decision to expand in Japan was driven by evolving customer requirements. As a FCM operated and owned office in Japan, clients will experience additional investment and new solutions designed for the local market underpinned by the company’s signature flexibility and consistent user experience via access to the global FCM Platform.
Our expertise

Recognised nationally and globally for its comprehensive travel services, customer service excellence and consultative approach to business travel management, FCM Japan offers a one-stop-shop services for organisations across all business sectors.

Our expertise

  • Recognised as Asia's Leading Travel Management Company at the World Travel Awards for four years.
  • FCM Japan has a well-earned reputation for delivering best in class services and long-lasting relationships with clients. 
Slalom wanted to create a hotel program that focused on the traveler experience whilst optimizing travel spend for Slalom’s billable work.

Local services

FCM Japan offers many corporate travel and expense management services including: 

  • 24/7 emergency assistance 
  • Best in market technology 
  • Corporate travel policy advice 
  • Global travel buying power 
  • Group bookings, and charter services 
  • Local and multinational support 
  • Meetings, incentives, conferences and events (MICE) 
  • Payment solutions
  • Traveller safety and security services 
  • VIP executive service 
  • Visa, passport and travel insurance assistance 
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6-7-29 Kitashinagawa, Shinagawa-ku, Tokyo, 141-0001 Japan
  • +81) 3-4572-0531

Contact Us

6-7-29 Kitashinagawa, Shinagawa-ku, Tokyo, 141-0001 Japan

+81) 3-4572-0531

Swifter, smarter, smoother travel.  Let’s talk.

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