Case studies

Hear some of our amazing customer stories.

Case Study: 52 markets live in two months with JTI

When JTI's major incumbent TMC handed them such short notice, how were we going to get 72 countries live in time?

Case Study: Speed-to-market implementation for Pernod Ricard

When Pernod Ricard looked to use one corporate travel agency across all its European markets, they turned to FCM. Despite the coronavirus outbreak, the implementation was a success.

Case Study: Implementing 'travel re-imagined' for Toyota

With a directive towards programme improvement, FCM collaborated with Toyota to streamline processes, ensure a better traveller experience and deliver “Travel Re-Imagined”, even in the face of a pandemic.

Case Study: Alternative TMC RFP for JTI when COVID hit

When COVID turned the world upside down, the JTI team improvised with their TMC RFP process.

Case Study: Improving traveller engagement for Terumo BCT

Terumo Blood and Cell Technologies (BCT) is a multinational biosciences company and a global leader in blood component, therapeutic apheresis, and cellular technologies. Read how Terumo and FCM worked together to increase traveller engagement, even during COVID-19

Launching FCM Meetings & Events through a hybrid event

A chance to show off a little, the official launch of FCM Meetings and Events was via a Hybrid Event.

Case Study: Majid Al Futtaim

Find out how FCM has been able to highlight key savings for one of the UAE’s most respected and successful businesses.

Customers tap FCM expertise to meet Duty Of Care requirements and boost savings

Find out how FCM helped customers save money on their business travel and also ensured well-being of the travelers

TAFE NSW Hybrid Staff Recognition Awards

"The TAFE NSW Staff Recognition Awards celebration was introduced in 2018 to recognise and acknowledge individuals and teams for their demonstration of the TAFE NSW values, exceptional contribution and achievements in the workplace."