PRESS RELEASE
Enhanced hotel tech:
FCM Travel and HotelHub extend global partnership
FCM Travel's parent Flight Centre Travel Group (FCTG) has secured a three-year contract extension with HotelHub to provide advanced hotel booking technology. The deal is for FCTG's flagship brands which includes FCM and SME travel brand Corporate Traveller.
This renewal builds on a successful four-year collaboration that has optimised hotel content distribution, ensured global consistency, and delivered significant cost efficiencies for corporate travel programmes.
Why this partnership matters for procurement
Selecting the right corporate travel technology is critical for procurement teams focused on compliance, risk management, and bottom-line savings.
This extended partnership ensures that users of FCM Booking continue to access a multi-source hotel inventory that balances traveller preference with corporate policy.
Seamless integration for better outcomes
Since 2021, HotelHub has provided the independent, scalable infrastructure required to aggregate hotel content from various sources.
For travel managers, this means a unified view of inventory that simplifies the booking process. The technology integrates directly into agent and traveller workflows, ensuring that the content displayed is relevant, bookable, and aligned with the organisation's travel policy.
Kelly Spencer, Head of Corporate Content and Supply at FCTG said:
HotelHub’s independent, efficient and scalable approach to their technology has truly allowed us to tailor our hotel product offering globally, ensuring corporate customers not only have access to preferred content, but can rely on greater cost control while meeting compliance and duty of care standards.
This next phase of our partnership will go even further to deliver unparalleled user experience and cost efficiency for our customers.
Cost efficiency and greater control
A fragmented vendor landscape often leads to leakage and missed savings. By leveraging HotelHub’s smart technology, FCM Travel delivers:
- Greater cost control: Aggregated content ensures travellers see the best available rates from multiple sources.
- Compliance assurance: The platform prioritises preferred suppliers, keeping travellers within policy.
- Duty of care standards: Centralised booking data supports robust risk management strategies, essential for maintaining safety and security protocols.
Driving value through global consistency
Global businesses require travel management solutions that work effectively across borders. This partnership supports a globally consistent service model, allowing FCTG to tailor its hotel product offering to specific regional needs while maintaining a standardised user experience.
Paul Raymond, HotelHub’s Chief Commercial Officer said:
We’re delighted to continue supporting Flight Centre Travel Group, including FCM Travel, in the execution of their customer-centric hotel strategy.
From day one, this has been a true collaboration, and it has been fantastic to see FCM and FCTG embrace the full spectrum of HotelHub functionalities to drive their corporate business to the next level.
Frequently asked questions
How does the HotelHub partnership benefit FCM Travel customers?
The partnership provides FCM Travel customers with access to extensive multi-source hotel inventory, ensuring better availability, competitive rates, and strict adherence to corporate travel policies.
Which booking platforms utilise HotelHub technology?
HotelHub’s technology powers the hotel booking capabilities within FCM Booking for enterprises and large multi-national organisations, and Corporate Traveller’s Melon platform for SMEs, serving both agents and travellers.
How does this technology support risk management?
By centralising hotel bookings through a controlled corporate travel technology ecosystem, organisations gain better visibility into traveller locations, supporting robust duty of care and risk mitigation plans.
About FCM Travel
FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organizations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience.
As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognized leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customized end-to-end user experience and FCM Booking, an innovative option to traditional OBTs.
Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com .
Media Contact
Grant Payne
Global Head of PR and Communications - Flight Centre Travel Group - Corporate Brands
+61 413 891 871 (Australia)