03 July 2017
Flight Centre Travel Group is unifying its corporate travel operations in its newly formed Asia region.
The company today announced plans to merge its FCM and Corporate Traveller brands in Greater China, Hong Kong, Malaysia and Singapore to deliver a seamless and consistent travel solution to corporate customers throughout the region.
The two brands have traditionally operated alongside each other, with the larger FCM business targeting national, regional and multi-national accounts and the smaller Corporate Traveller brand targeting the SME sector.
"This merger will simplify our structure in Asia and strengthen our brand presence in the corporate travel sector," General Manager of FCM Asia, Bertrand Saillet, said.
“We always value the feedback from our customers and this merger also reflects the market sentiments to have a strong #ONEFCM offering in this dynamic and rapidly emerging region.
“With a renewed focus on a regional approach for the growing travel programs of our national clients, this merger means that we are more ready than ever to quickly scale up any travel program for our customers as their business expands.
"Customers moving into the FCM brand will not only continue to enjoy the same benefits they did under Corporate Traveller, but will also gain access to the sophisticated technology that FCM has to offer.”
With this merger, customers who were previously with Corporate Traveller can enjoy better integration of product roll-out and travel technology, account management and data consolidation as their travel program regionalises.
The FCM Asia businesses will continue to operate alongside the Flight Centre brand offering, which also caters for small corporate accounts.