FCM Singapore Achieves Certification Under the Updated Data Protection Trustmark

Trust starts with how we protect data.

FCM Singapore has achieved certification under the updated SS 714:2025 Data Protection Trustmark (DPTM). The DPTM is given to businesses whose data protection processes demonstrate compliance with Singapore's Personal Data Protection Act (PDPA).

We are proud to be among the first in our industry to achieve certification under the new standard. The updated standard sets clearer requirements in areas such as third-party management and overseas transfers, and certification is delivered through certification bodies appointed by the Infocomm Media Development Authority (IMDA).

As part of the assessment, FCM Singapore had to demonstrate sound and accountable data protection practices. This included written documentation on policies and processes that are implemented and practised on the ground, based on a set of robust and comprehensive criteria such as having a trained Data Protection Officer to handle stakeholders' personal data, the disclosure of data with consent obtained and purpose made known, appropriate measures for protection, retention and disposal of data, and more.

Our customers entrust us with traveller and business data every day. Protecting it is not simply about compliance. It must be embedded in how we operate and how we build technology.

About FCM Travel

FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organisations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. 

As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognised leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customised end-to-end user experience and FCM Booking, an innovative option to traditional OBTs. 

Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com