The world is our workplace so at FCM we care about making it a better place. That is why as a multinational travel management company our Corporate Social Responsibility focuses on the global environment; this includes its wildlife, its people, their cultures and their economies.
We strive to ensure an equal sharing of the benefits and burdens of tourism and achieve this through a range of projects and initiatives concentrated on four clear areas: People, Responsible Travel, Community and the Environment.
The Flight Centre Foundation
Through the collective efforts of our people, industry partners and customers, the Flight Centre Foundation gives back to the communities where we work, live and travel. It is not simply about financial support; it is about volunteering our talent and time.
In Soweto, South Africa, we have supported the rebuilding and repair of a school with employees from the UK flying out to pick up tools and help. We have also provided solar energy packs to areas without the electricity to generate light and across the globe at a local level, our people are continually raising money for projects and charities in their own communities. When natural disasters or emergencies occur, if we can, we will also help with one-off appeals.
As a global travel management company, we place a huge emphasis on how the travel miles of our own people impacts on the environment. It is something we take extremely seriously and is why we offset all of the carbon emissions of staff travel. FCM’s cost per tonne to offset is £2.50, which we believe to be the lowest offset rate in the market.
The specially-developed FCM Carbon Footprint Calculator takes reporting to a whole new level of accuracy, not focusing on averages but on specific routes and airlines and it accounts for all major GHG (CO2, N2O, CH4) and radiative forcing. This information is also available to FCM clients and thanks to our links with environmental groups, we can provide them with option to offset emissions related to their business travel services.
In addition, we are a contributing member of the U.N. Global Compact, a United Nations initiative to encourage businesses worldwide to adopt sustainable and socially responsible policies and to report on their implementation. It is focused on Human Rights, Labour, Environment and Corruption.
People and Welfare
We are fully committed to our people and their welfare and well-being. We are proud to support Gender Diversity and Equal Opportunity among our workforce and believe as a global player in the travel industry, we should have a representation of senior female executives and Board members more reflective of the gender balance (72% female) across our multinational travel management company.
We are committed to investing back into people from a corporate level and internal mobility is an important part of this work. Our Brightness of Future initiative ensures there is a roadmap to progression for all our employees, with equal privileges and rights central to the way we operate. Our Healthwise program for all of our people is crucial to keeping them healthy, both in mind and body.
Environment and Wildlife
FCM’s Sustainable Futures plays an active role in protecting local natural resources, with activities including supporting tourism that promotes environmental awareness and tree planting, alongside conserving, protecting and respecting the environment and its wildlife. This includes taking steps to understand and prevent animal cruelty from being a part of tourism.
Each office across our global travel management company has its own ongoing initiatives, which could include working to reduce our people’s energy consumption through energy-efficient and sensor lighting, making appliances energy-efficient and encouraging them to be switched off as well as minimising after hours air-conditioning. We also take significant steps to reduce waste and only print when necessary, use double-sided copying, have accessible recycling bins and donate old computers and mobile phones to charities for re-use.
Approximately 18% of the world’s population has no access to electricity - which equates to 1.4 billion people living in the dark. This severely impacts education, health, the economy and the environment. SolarBuddy’s mission is to help break this cycle and improve the educational opportunities of six million children living in darkness, by providing them with solar lights to study after dusk. The gift of a SolarBuddy solar light helps children living in energy poverty to continue studying long after the sun goes down, improving their education outcomes and overall health and well-being.
Over the last year, delegates and staff attending various FCM conferences and events have been building SolarBuddy lights as part of the conference programme. Each kit comes with instructions, and the lights take around 10 minutes to make. For example, staff at our global conference last year in Berlin built 2,000 SolarBuddy lights, which were shipped to children in Papua New Guinea and South Africa. And at FCM’s recent Focus conference, delegates made 400 SolarBuddy lights which have been sent to children in Madagascar.
Modern slavery and human trafficking
We remain committed to responsible and sustainable travel and tourism, including the identification and prevention of all forms of modern slavery in our business and supply chains. Our people have a shared commitment to maintain the highest standards of personal and professional ethics, to comply with all relevant laws and regulations and to personify and represent Flight Centre's values in everything we do. For more information see our policy.