Meet the Consulting Team

FCM Consulting Team

 

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Felicity Burke

Felicity Burke

General Manager Consulting

Felicity is a highly experienced business consultant with extensive knowledge of cost management, contract management, procurement and the supply of travel management services for corporations.Felicity thrives on challenging the status quo to bring about savings and business growth for clients.
Olivia Leong

Olivia Leong

Sourcing Specialist

Olivia has worked in the corporate travel management and hotel industry for over 15 years. She supports the sourcing and research groups to interpret results into meaningful reports and trends which are used to benchmark, negotiate, manage and track supplier performance across key travel categories.
Rachael Thomas

Rachael Thomas

Manager Hotel Sourcing

Rachael has accumulated extensive experience including all aspects of corporate travel, supplier relations, eRFP technology and hotel program consultancy. Rachael provides market-leading consulting expertise to corporate customers through employing her detailed knowledge of systems, processes and procurement methodologies.
Rosa Cavalcanti

Rosa Cavalcanti

Hotel Rate Loading & Audit Coordinator

For over 20 years, Rosa has honed her travel knowhow through roles with airlines and travel management companies. Rosa possesses extensive knowledge of each major Global Distribution System (GDS) Rosa’s role is focused on ensuring that hotel programs are accurately and promptly available in applicable booking tools.
Hayley Taylor

Hayley Taylor

Senior Specialist, Consulting Projects

Hayley has over 26 years’ experience in the travel industry, serves on two boards and has a broad range of expertise in Project Management, Sales, Account Management, Procurement and Data Analytics. Armed with this expertise, Hayley assists our clients with a diverse range of challenges and brings an alternative perspective.