Meet The Team

FCM Nordic Management Team

 

Talk to us

Bodil Mansson

Bodil Månsson

Managing Director Nordics

Being the Managing Director for FCM Nordics means Bodil will lead with a strong local strategy in line with and enhancing the global strategy. Bringing forward the local expertise and products to realizing one of FCM's DNA being global and locally connected. Bodil works together with the Nordic team to show continuous growth and success. Bodil has been in travel industry for 25 years and has leading experience from different departments as finance, operations, account management and sales.
Hege Bergslokken

Hege K. Bergsløkken

Head of Account Management Nordics

Hege has always worked in the travel industry. For the most part with Corporate travel and across many different departments. Account Management is closest to her heart and main focus is to build a strong and long-term relationship with the clients. This through trusted partnership, great traveler satisfaction and retention. Hege leads a Nordic team of Account Managers and the teamwork both with local and global clients.
Torben Nygaard

Torben Nygaard

Country Manager Denmark and Multinational Sales

Torben Nygaard, Country Manager Denmark and Multinational Sales. Dedicated to helping customers streamline their corporate travel program as travel policy, ensure compliance in the client’s setup, optimize savings, offer sustainable travel process and ensure successful implementation of new solutions.
Louise Ekberg

Louise Ekeberg

Head of Meetings & Events

Louise has long experience in the travel business specific within corporate Meetings and Events. She has started and developed several teams in different travel agencies and MICE organizers in Stockholm over the years. Louise works close with our clients and have a big understanding of their needs and no matter if it´s about smaller meetings or a big event. Louise can arrange whatever the clients want. She also leads the Nordic Green Team and make sure FCM works strategically with sustainable questions and are an attractive company for both our staff and our clients.
Annika Fagerstrom

Annika Fagerström

Annika has more than 20 years of experience in the travel industry starting her journey in retail before moving on to Finance where she has broad expertise. In her role as Head of Finance Nordics she looks after four countries, Sweden, Norway, Denmark and Finland together with her team. She is part of and works closely with the Nordic Management team to bring the business forward as well as with the European FCM Finance team.

FCM Europe Management Team

Andy Hegley

Andy Hegley

Managing Director UK and Ireland

Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
JO-GREENFIELD

Jo Greenfield

FCM Europe Head of Sales

Jo Greenfield first joined Flight Centre Travel Group in 1999 as a leisure consultant and her 20-year career with the company has spanned diverse leisure and business travel leadership roles. She was appointed General Manager of FCM UK & Ireland in 2012, and spearheaded the evolution of FCM over six years. Under her leadership, FCM UKI doubled turnover and established itself as a truly global player in the TMC market. Jo spent 18 months leading FCTG’s Corporate Land division through transformational change, before returning to FCM in 2020 to lead European sales.
Mick Heitzinger FCM

Mick Heitzinger

Director of Supply, Content & Distribution - Europe

Mick has been with Flight Centre Travel Group for over 15 years, joining from a background in the airline industry. His varied career has always been focused on building excellent supplier relationships, both in his previous roles as UK Head of Aviation, and later as his remit expanded across Europe and to include ground product (hotel, car and rail). Mick is now responsible for all aspects of our supplier relations, content and distribution for our leisure and corporate businesses across Europe, ensuring that the group spearheads innovative content and supports industry initiatives such as NDC.
Julie Kendrick

Julie Kendrick

Head of Operations

Julie’s extensive experience ensures she is well-placed to drive operational excellence within the FCM brand. Julie believes the foundation of successfully implementing a new customer is understanding what the client’s needs are from the outset and everyone working towards the same goal. It is integral for all the different departments within FCM to be involved, from finance and technology, to systems and data specialists.

FCM Global Management Team

Marcus Eklund

Marcus Eklund

Global Managing Director

With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
ALEX-ARMSTRONG

Alex Armstrong

Global Sales Director

As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Cropped_Image Jo Lloyd

Jo Lloyd

Global Head of Account Management and Consulting

Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.
MICHEL ROUSE

Michel Rouse

Chief Product Officer

Michel’s extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.

Paul Grant

CFO

Paul’s career with Flight Centre Travel Group began in the UK, where he held the role of group CFO for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic, where he had a central role in ensuring FCM and its sister corporate brands were successfully steered through this challenging period.
Scott Alboni

Scott Alboni

Global Marketing Director

Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
shaun-clear

Shaun Clear

Global Implementation Director

To the role of Global Implementation Leader, Shaun brings more than 15 years' experience in the travel industry with extensive experience across product, change management and in leadership roles. After nearly ten years with Flight Centre Travel Group in Australia, Shaun relocated to Singapore in 2012 and became Regional Operations Director for Flight Centre Corporate, leading exponential growth for the region including opening FCM Malaysia. Shaun, now based in New York, USA, is responsible for leading FCM's global implementation and onboarding strategy.
Andy Hegley

Andy Hegley

Managing Director UK and Ireland

Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Bertrand Saillet

Bertrand Saillet

Managing Director, Asia

Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
Billy McD

Billy McDonough

President, Americas

In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Mel Elf

Melissa Elf

Managing Director, ANZ

With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programs.
Solenn

Solenn Le Brazidec

General Manager FR&CH

Solenn started her career in 2003 as a leisure travel agent and kept evolving to finally join FCM in 2015. First in charge of customer service, then operations manager, Solenn is appointed in 2019 as General Manager of FCM France and Switzerland. Thanks to her energy, experience and perfect knowledge of the business travel industry, Solenn brings all the necessary expertise to enable FCM to continue its development in France, Switzerland and Spain and is a true source of inspiration for the teams.