Case Study

Bupa’s Dental Conference 2023

Case Study: BUPA National Conference
Case Study: Bupa’s Dental Conference 2023

Smiles all round at Bupa’s Dental Conference

In March 2023, after 3 cancellations and postponements, Bupa Dental Care were finally able to host their National Conference in Sydney for Dentists and Practice Managers from across Australia. The showcase event included a full expo set up, a jam-packed conference agenda with two keynote speakers, a gala awards dinner with entertainment, and even a lunchtime networking cruise around Sydney Harbour.

Case Study: Bupa’s Dental Conference 2023

Key Information

Location: Hyatt Regency, Sydney

Attendees: 250

Key Speakers: Australian cyclist Anna Meares OAM and Conflict Keynoter Scott Dutton

Entertainment: Acrobatic aerial performers Adagio, singer Reigan Derry and DJ Sveta

Dates: 24-26 March, 2023.

Case Study: Bupa’s Dental Conference 2023

Client Feedback

"I think the cohesiveness of the onsite teams (both Bupa and FCM M&E) made this event seamless. There was nothing we hadn’t thought of, but we had solutions ready for any last-minute issues that popped up. And the event was a huge success - we doubled our numbers and increased engagement in everything from delegates to sponsors. Bring on 2024!”

Sarah Menon – Events and Travel Advisor, Bupa ANZ – Health Services

Case Study: Bupa’s Dental Conference 2023


After 3 prior cancellations, the biggest challenge facing the team was managing the expectations from attendees and suppliers alike. The event had to go ahead this time, and it had to be fantastic! There was simply no room for error – the schedule had to run like clockwork, all travel arrangements accurate, and the event content needed to be engaging and beneficial.

Case Study: Bupa’s Dental Conference 2023


The Bupa and FCM Meetings & Events teams combined powers to act as one large team for the planning and execution of the event. It allowed for a greater flow of ideas and support which made the experience fun and collaborative (and successful!) for both parties. Additionally, this teamwork allowed new ideas to be tested, such as hosting the Welcome Function inside the sponsor expo area.

    Case Study: Bupa’s Dental Conference 2023

    Further highlights included:

    • Breakout rooms and learning labs allowed attendees to further their education and experience.
    • The gala dinner included elements of comedy from MC, acrobatic performances, sensational singing and a DJ to end the evening!
    • The networking event on The Jackson allowed for a scenic venue change, with a beautiful backdrop of the Sydney skyline.
    Case Study: Bupa’s Dental Conference 2023


    1. Response from attendees was extremely positive, especially around the quality of the motivational speakers.
    2. Sponsors were delighted with the level of engagement from the attendees.
    3. The team from Bupa was exceptionally happy with the result and will be back next year!


    Plan your next event with FCM Meetings & Events now!

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