L'équipe de direction FCM Global

Notre équipe de direction est composée de dirigeants dévoués et passionnés par la gestion des voyages d'affaires, la technologie dédiée aux voyages et la prestation d'un service client de haut niveau.

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marcus-ekland

Marcus Eklund

Global Managing Director
marcus-ekland

Marcus Eklund

Global Managing Director
Fort d'une vaste expérience dans l'industrie du voyage, Marcus apporte à son rôle une grande connaissance des affaires, de l'exploitation et du secteur. Marcus supervise le développement continu des ventes, de la gestion des comptes et de la stratégie de marque de FCM monde. En tant que responsable mondial de FCM, Marcus travaille en étroite collaboration avec l'équipe globale de direction de l'entreprise ainsi qu'avec les directeurs régionaux des opérations de FCM dans les régions Asie-Pacifique, Amérique, Europe, Moyen Orient et Afrique.
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
ALEX-ARMSTRONG

Alex Armstrong

Global SVP Commercial Strategy
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
Cropped_Image Jo Lloyd

Jo Lloyd

Directrice mondiale de la gestion des comptes et du conseil
Cropped_Image Jo Lloyd

Jo Lloyd

Directrice mondiale de la gestion des comptes et du conseil
Jo a consacré toute sa carrière au voyage d'affaires et a acquis une connaissance approfondie et une expérience dans plusieurs secteurs de ce domaine. Travaillant dans un environnement de TMC (Travel Management Company) depuis plus de quinze ans, elle a développé ses connaissances et son influence en tant qu'innovatrice dans la mise en place de programmes de gestion privilégiée avec des fournisseurs. Jo a ensuite occupé plusieurs postes de consultante intérimaire, notamment en tant que directrice régionale pour l'EMEA chez ACTE (Association for Corporate Travel Executives), où elle s'est concentrée sur l'éducation de l'industrie, en créant le département mondial des ventes chez Qatar Airways à Doha avant de fonder Nina & Pinta Consulting Services. Nina & Pinta était un cabinet de conseil spécialisé dans le domaine du voyage, avec deux divisions distinctes. Les projets de conseil de Jo chez Nina & Pinta allaient de la collaboration avec des entreprises dans les achats de programmes de voyage d'affaires, en mettant l'accent sur l'efficacité et l'optimisation des programmes, à la création d'ateliers de formation incluant l'efficacité commerciale, la formation à la négociation et le travail avec les achats. Jo a également rédigé de nombreux livres blancs en collaboration avec l'UK Business Travel Association sur la tarification des TMC et les processus de demande de proposition (RFP). Jo a rejoint FCM Travel en octobre 2021, et à partir de janvier 2022, Nina and Pinta s'intégrera également dans l'activité de FCM.
MICHEL-ROUSE

Michel Rouse

Directeur de la stratégie produit
MICHEL-ROUSE

Michel Rouse

Directeur de la stratégie produit
Michel’s extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Directeur financier
Paul Grant, Chief Financial Officer, Flight Centre Travel Group

Paul Grant

Directeur financier
Paul’s career with Flight Centre Travel Group began in the UK, where he held the role of group CFO for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic, where he had a central role in ensuring FCM and its sister corporate brands were successfully steered through this challenging period.
Scott Alboni

Scott Alboni

Directeur marketing mondial
Scott Alboni

Scott Alboni

Directeur marketing mondial
Scott has been in the business travel industry for over 4 years and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. Scott is responsible for managing FCM's marketing strategy, global marketing, communication and public relations activity. Scott will be responsible for ensuring the continued growth and consistency of the FCM brand in all markets that we operate.
Shaun Clear

Shaun Clear

Directeur de l'implémentation mondiale
Shaun Clear

Shaun Clear

Directeur de l'implémentation mondiale
Shaun’s experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM’s strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
Andy Hegley

Andy Hegley

Directeur Général UK et Irlande
Andy Hegley

Andy Hegley

Directeur Général UK et Irlande
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Billy McD

Billy McDonough

Président, Amériques
Billy McD

Billy McDonough

Président, Amériques
In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Mel Elf

Melissa Elf

Directrice Générale, ANZ
Mel Elf

Melissa Elf

Directrice Générale, ANZ
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programs.
Cesc Villanova

Cesc Villanova

Directeur produit mondial
Cesc Villanova

Cesc Villanova

Directeur produit mondial
Cesc accumulates more than 15 years of experience designing and managing digital products. Before joining the travel industry, he worked for 10 years years in the video-game industry working as UX designer, product manager and creative director in different start-ups. In 2014, Cesc co-founded Sam :] , the award winning digital assistant that FlightCentre acquired on 2017. Since then, Cesc has been working to apply the same principles that made Sam :] a success to the whole FCM digital experience.

Flight Center Travel Group Corporate Executive Team

Chris Galanty

Chris Galanty

PDG, Flight Centre Travel Group
Chris Galanty

Chris Galanty

PDG, Flight Centre Travel Group
Chris Galanty has unrivalled corporate and leisure travel experience gained during his career with Flight Centre Travel Group (FCTG). As Global CEO of Flight Centre’s corporate travel operations, he is responsible for the company’s flagship global travel management division FCM Travel and largest SME specialist business travel provider, Corporate Traveller, plus other specialist FCTG brands. An authoritative voice in the travel industry, Chris has led FCTG’s corporate businesses through the impact of COVID-19 with decisiveness and a determined growth strategy that capitalises on the strength of Flight Centre’s culture.
Charlene Leiss

Charlene Leiss

Présidente, Amériques
Charlene Leiss

Charlene Leiss

Présidente, Amériques
Charlene brings with her nearly 30 years of experience in the travel industry to her role as President of Flight Centre Travel Group, The Americas. She started her career in travel with Boston-based Garber Travel, before it was acquired by the Flight Centre Travel Group (FCTG). Most recently, she held the position of President of FCTG’s Corporate Brands in the USA, in which she over saw a team of 500 people. In the four years that she led the corporate brands, Charlene achieved double-digit, often record setting growth year over year. She has been recognized by the industry on numerous occasions for her outstanding performance, most recently being named one of GBTA’s WINiT Top 40 Women in Travel.
Steve Norris

Steve Norris

Directeur Général, EMEA
Steve Norris

Steve Norris

Directeur Général, EMEA
Steve Norris joined Flight Centre as a leisure travel consultant in Uxbridge progressing to store manager over the next three years. In 2005 moved to the UK head office as Head of Land Product, progressing to Group Marketing Director for UK corporate and retail. In 2009, Steve was appointed General Manager Flight Centre UK and in 2011 he was promoted to Corporate MD EMEA responsible for Flight Centre’s business travel divisions. Over the next eight years, under his stewardship, both FCM Travel and Corporate Traveller achieved major growth, winning and retaining significant new customers, to become dominant TMCs in their respective markets. In January 2020, he took over his current role as Managing Director of Flight Centre’s EMEA, with overall responsibility for both the leisure and corporate businesses.
James kavanagh

James Kavanagh

Directeur Général, Australie
James kavanagh

James Kavanagh

Directeur Général, Australie
A key member of FCTG’s global executive leadership team, James has led the Australian operations through the toughest period of the company’s history in response to the COVID-19 pandemic.

With 23 years’ experience in the corporate travel industry, James brings leadership skills as well as extensive grass roots experience to the role across multiple brands and geographies. He is a senior leader with a proven track record in delivering consistent results that are backed with industry and employer recognition.
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Directeur Général, Asie
Bertrand Saillet, Managing Director, FCM Asia

Bertrand Saillet

Directeur Général, Asie
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.